Customer Care

Transparent Support & Warranty

For all order assistance, shipping inquiries, and warranty service, our team is here to help you. We believe in jewellery made to be lived in, backed by clear support.

Direct Assistance

Your Questions, Answered

Fill out the form below for prompt support regarding your order, shipping, or product care. Our team at MaityMitra Retail Private Limited ensures a timely response.

Our Promise

Simple Warranty Process

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Submit Details

Inspection & Review

Replacement Dispatch

Provide your order number and a brief description of the issue using the form above. Attach any relevant photos of the jewellery.

Our team will review your claim and inspect the product. We'll keep you informed at every step of the process.

Upon approval, a replacement piece will be dispatched promptly. Your satisfaction with KANAKIYA is our priority.